Support

We're here to help! If you're experiencing an issue, have a question, or would like to suggest a feature, we'd love to hear from you.

Contact Us

Email: community@venturecodable.com

We aim to respond to all support requests within 2 business days.

Frequently Asked Questions

Where do fuel prices come from?

Fuel Finder displays fuel price information sourced from official fuel pricing programs and participating fuel retailers across Australia.

Why is a fuel price different when I arrive?

Fuel prices can change throughout the day. While we work hard to keep prices as up to date as possible, service stations may update prices after the latest data has been received.

I found incorrect information.

Please email us with:

  • The service station name
  • Location
  • Fuel type
  • The price you observed

We'll investigate and correct any issues where possible.

The app isn't working correctly.

Please include the following information in your email:

  • Device model
  • iOS/Android version
  • Fuel Finder version
  • A description of the issue
  • Screenshots (if available)

This helps us resolve problems much faster.

Feature Requests

Have an idea that would make Fuel Finder even better?

We're always looking for ways to improve the app. Send your suggestions to:

community@venturecodable.com

Privacy

Our Privacy Policy can be found here:

venturecodable.com/fuel-finder/privacy-policy

About Fuel Finder

Fuel Finder was created by Venture Codable Pty Ltd with one simple goal:

Help Australians spend less on fuel.

Thank you for supporting Fuel Finder!